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Covid-19 Updates Page

Words by The Skiers Lounge

on 26/12/2020 20:48:00

ski-boot-fitting-covid-secure2

Here are the latest updates from The Skiers Lounge / Ski & Snowboard Wax about our response to the latest Covid-19 guidelines and our opening status:
 

March 12th – We have OPENED our boot fitting calendar from April 12th!

 
We are hoping to re-open lockdown permitting from week commencing April 12th, and you can now book a Covid Secure boot fitting here at The Skiers Lounge. Here is a reminder of the setup here to ensure you are not only safe but also get fantastic results from your ski boot fitting or custom insole appointment:
 

Opening Hours from April 12th (Subject to lockdown allowing us to open as planned by the government)

Monday: Closed
Tuesday: Closed
Wednesday: 10am to 5pm
Thursday: 10am to 5pm
Friday: 10am to 5pm
Saturday: 10am to 5pm
Sunday: Closed

December 26th – And we are closed, again. Tier 4 restrictions in place

And no sooner do we open again, we are closed once again due to tier 4 restrictions. We are handling customer orders online, AND can offer “Click and Collect” via our website, and we will be monitoring our email inbox, and servicing the skis and snowboards we have in our workshop ready for collection when restrictions reduce.

We are shipping every day as normal, so please do buy from us online if you can, as this will really help us through this challenging time.

Our sister workshop The Bicycle Barn will be operating through these restrictions as bicycle workshops are deemed essential businesses. More information on The Bicycle Barn can be found here…

December 1st – We are BACK – AGAIN – From December 2nd…

We are all getting good at this lockdown business by now, aren’t we? Let’s hope so, as we open once again on December 2nd. Boot fitting is, as always by appointment, so we can give you our full attention during your fitting, and will be Covid Secure as you can see in our ski boot fitting video.


Opening Hours from December 2nd

Monday: 10am to 5pm
Tuesday: 10am to 5pm
Wednesday: 10am to 5pm
Thursday: 10am to 5pm
Friday: 10am to 5pm
Saturday: 9am to 5pm
Sunday: 10am to 4pm


We really hope to see you soon, please support your independent ski retailers!

Thursday 5th November – Here we go again!

So its lockdown part deux, and as frustrating as it is, we have had to pause our boot fitting services. You can still make bookings in December – and these are starting to fill up fast, and we have our click and collect service for items sold on our website – so we can help you with your Christmas gift purchases during lockdown. And of course we offer standard online shipping with FREE postage over £50.

Our staff will still be on site at various times to manage shipping orders out and in our wintersports workshop so you can still book your servicing in for repair, and we offer Covid Secure drop offs and collections to comply with the latest regulations during lockdown.

And our sister business www.thebicyclebarn.co.uk is allowed to remain open, servicing bicycles, and has double the amount of work from last week – so thank you for using us, as this helps The Skiers Lounge through this difficult time too…


Opening Hours during Lockdown#2

Monday: Closed
Tuesday: Closed
Wednesday: By appointment (10am-5pm)
Thursday: By appointment (10am-5pm)
Friday: By appointment (10am-5pm)
Saturday: By appointment (10am-5pm)
Sunday: Closed


Saturday 26th September

We continue to offer safe and secure Ski Boot fitting and tweaking in our Covid Secure environment. Here is a video of our boot fitting services which includes our Covid Secure steps we have in place…


Monday 13th July 2020

facemasks

Whilst the government continues to dither over what to do about masks, as a small business we cannot wait for politics and a lack of decisiveness, so we are asking customers to wear masks on site when visiting to drop off servicing and for ski boot fittings and tweaks.

We have a supply of non medical masks here on site if you wish us to provide one on arrival.  Please can help us stamp out this virus and to protect other customers and team members here at The Skiers Lounge by wearing a mask whenever possible, and especially when having to be within 2m of one of our team, and we will be doing the same.


Sunday 12th July 2020

Our ski and snowboard servicing calendar is now OPEN. Normally you can drop in servicing at your convenience, but to remain Covid Secure to protect our customers and staff, please make an online appointment or call us if you are unable to use our booking system. Once your servicing is complete we will send you our usual text and email confirmation that your servicing is ready AND also a payment link email so that you can pay online if you prefer, to minimise your time on site.

Click here for the servicing drop off calendar and booking system

  

Monday 6th July 2020

Our boot fitting calendar is OPEN with fittings restarting w/c 13th July. We have full Covid Secure measures in place. Masks and gloves are available on site, along with hand sanitisers, and staff have protocols in place with clear screens in place to allow us to continue to offer our professional levels of ski boot fitting with minimum interruption. We always say that ski boot fitting is a “team process” with our fitters and you, the customer, working together, and this is more important than ever, so we have additional PPE available if you have a personal requirement to feel safer and more secure. Working together, we want to provide the safest ski boot fitting environment possible.

Click here for the boot fitting and tweaks calendar, and custom insole fitting availability