Ski Boot Fitting Guide
You can view our availability and make a fitting booking online by visiting our online calendar system.
Having well fitted ski boots is essential to get the best from your valuable time on the mountain. Not only do badly fitted rental or owned ski boots cause comfort issues, but they are also potentially dangerous if the fit impacts the control you have when heading down the slopes. We offer a full professional fitting service, so whether you are a beginner or a racer we can accommodate you.
We can undertake full ski boot fittings, current boot assessments and tweaks, and custom moulded orthotic insoles – all on site in our dedicated fitting centre and workshop. We offer an online boot fitting booking service. You can check availability and make a booking 24/7 and will be sent an appointment reminder too. We run a by appointment service to give our full attention to each customer, as a fitting session can last 1-2 hours. We will always try to accommodate walk-ins but please do not be offended if we are booked up and busy focussing on our by-appointment customers. We can also accommodate out of hours requests subject to availability.
We are so confident of the services we offer, that we offer a comfort guarantee on all ski boot fittings where we have advised and fitted the ski boots personally. And we have now extended the guarantee in view of Covid restrictions to 18 months from 12 months.
Custom Footbeds (Insoles) – Key to a truly customised fitting
We will almost always recommend a custom insole (footbed) as part of your fitting. It isn’t because we want to make more money from you or are on commission - An insole moulded specifically for your feet will ensure that you are in the optimum biomechanical position for YOUR feet, and have stability and balance to give you improved control, reduced fatigue and enhanced comfort. It also makes the boot fitters job to customise the boot possible, as the foot will be in the correct position to then apply tweaks around the ski boot shell and liner. We offer a range of custom footbeds depending on your needs, and can further customise these with heel stabilisers and lifts to give the optimum fit. Our custom footbed complete with a standard heel stabiliser is £95, and this includes the custom fitting and moulding process and is completed on site with specialist equipment.
View our facilities and what we do during a boot fit…
Our Boot Fitting Process
We offer an appointment system for boot fittings. Why? So that your fitter is fully focussed on your needs and getting the best results working with you for the duration of the fitting.
- - When you arrive you will be allocated one of our boot fitting chairs for the duration of your fitting. Not only are our Chesterfield armchairs comfortable but they also offer nearby charging points for your phone with free wi-fi available
- - We start with a freshly made brew and ask you to complete a questionnaire so we can start to build a picture around your needs and what you are looking to achieve from your boot fitting appointment
- - We then look at your feet and general biomechanics. We want to see what mobility and flexibility you have as its important to match this to your boot selection. We also check which socks you are currently wearing as this are a key interface between your feet and your ski boots
- - We assess any issues with your feet, balance and flexibility. We will normally recommend a custom made insole or footbed, as this can address many issues, maintain foot shape and length, and stabilise your foot in any ski boot. Any modifications to a chosen ski boot can be made with the confidence that the foot is in the optimum position and well supported
- - We then select a shortlist of boots for you to try. We are looking for the correct boot length, and we initially assess this with the liner of the boot removed
- - With feedback from yourself, we determine the ski boot that will give the best results, and if any minor adjustments will be required
- - An imprint is then taken of your feet, focussing on the heel and rear to mid foot area, to ensure correct alignment and arch support
- - The footbed is created from this mould and installed into the ski boots
- - We then undertake a final assessment with the chosen boot and footbed and make any required adjustments
- - When you are satisfied we go through boot care and the correct buckling sequence once more to ensure you get many years of service from your new ski boots